Respect for your privacy and the management, protection and security of your personal data are a priority for our Company. The processing of personal data is carried out in accordance with the provisions of the General Data Protection Regulation (GDPR 2016/679) and occasionally in accordance with the more specific national and European legislation for certain sectors, the current Greek legislation on the protection of personal data. Regarding the protection of privacy in the field of electronic communications (Law 3471/2006, when and where applicable) and the decisions of the Personal Data Protection Authority.

This policy is an integral part of the General Terms and Conditions of Use, the Returns Policy, the Payment Methods and the Terms regarding Shipping Methods and Costs of our online store. Our Company, which is responsible for data processing, reserves the right to modify its Terms and Policies in whole or in part as it sees fit. Any modification will be effective immediately after the modified Policy is uploaded to the website. We encourage you to verify its content from time to time.

The person responsible for processing your personal data is Ms. Anna Spithogianni. The personal data that you yourself disclose to our Company or are collected by automated means are not used in a way and for purposes not authorized by you, nor are they shared with third parties not affiliated with the Company, without your consent. However, in order to place an order in our online store, either as a customer-registered user or as a simple visitor, you will be asked to declare some of your personal information such as name, surname, home/work address, e-mail address, telephone, payment information (such as e.g. your credit card number) etc., which information (to the minimum absolutely necessary part) will also be disclosed to the Companies cooperating with us (e.g. courier companies etc.) or to those we are obliged by law to disclose. All of the above personal data, i.e. identity, communication, adress, financial, demographic, consumer behavior data, transaction data, connection, profile data, etc. is your personal data that we carefully and respectfully collect about you with a legal right (e.g. to perform a contract to which you are a party, to secure your account to avoid fraud) and for legitimate purposes.

In particular, we collect the personal data that you provide us at the stages of visiting our website and using our services, placing an order and communicating with us or with our Customer Service, in order to process orders, to complete the payment procedures of orders to you in the way you have chosen, to carry out their shipment to the delivery address declared by you, to contact you by phone or e-mail if necessary and to provide you with assistance through our Customer Service center, to send promotional messages if we have your consent, to create your wish list and to notify you about products you have searched for that are back in stock.

In addition to the purpose of placing an order, the Company uses the information you provide to confirm your identity and debit/credit card details and to match these details with each other as well as for purposes related to the fight against financial crime and internet fraud. The duration of retention of your personal data is linked to the needs of fulfilling the purpose for which you have provided it to us and certainly to the time you continue to interact with our company. In any case, if you make a purchase from our store, this data is kept for as long as required by the current tax legislation and the applicable legal framework (usually until the end of the relevant accounting period, i.e. six (6) years from the date of billing) and in the case of promotional messages, until you block us from sending them by withdrawing your consent to their sending and to our retention of your browsing history and in any case until the end of five (5) years from our last interaction (via e-mail, answering a question, etc.). Of course, you have the right to withdraw your consent to our processing of your personal data at any time, as well as to request their correction or completion by sending us a relevant e-mail or calling us on the phone.

You should also be aware that for the provision of our services we collaborate with other third parties – our partner companies, such as courier companies, banks, internet providers, IT and marketing and social media promotion companies, call centers, etc. even third parties located outside the European Union. Consequently, the minimum necessary part of the personal data you provide us for processing, will be transmitted by us to our above necessary partners, for the provision of our services. We assure you that all our necessary partners are checked by us, follow our instructions and also guarantee their compliance with the current legislation on personal data processing. The only case of using, processing and disclosing your data without your consent is when we are required to do so by law, police, administrative, judicial authorities, cybercrime prosecution, etc.

Any complaints and complaints related to the processing of your data are submitted to the Data Protection Authority ((http://www.dpa.gr/).